Guest Column: River Bluff gives excellent care

I have never written a letter to the editor before, but after reading your guest column in July 6-12, 2005 paper, written by Diane Bergquist, I feel like I need to reply. My husband has been at River Bluff Nursing Home since Jan. 11, 2005. I cannot speak more highly of the care he has been given at River Bluff. I admit everything is not perfect, but I ask you, Diane, what is? ARE YOU??? I resent you sayiang the nursing home where my husband is staying is inferior. He is getting excellent care. I ask you, this, Diane. If the residents are getting such poor care, how is it some of the residents have been there for 25 years or more and are still doing well?

I visit my husband almost daily and also volunteer at River Bluff. The patients there are treated with dignity. The women can get a manicure for no cost every other week. The men get haircuts on a regular basis, and that is also no cost. The ladies also get their hair done, and most of the time it is either free or a minimal charge. The Ladies Auxiliary does all this. Every month, they have a birthday party for the residents, and they get a small gift from the Auxiliary. When my husband had a birthday, River Bluff set up a room for us, and we were allowed to have a special birthday party for him. We furnished the food, but they had the tables set up for us, and he was made to feel special on that day.

They are short staffed at times, but what nursing home isn’t? Diane, if you would have gotten out of your office, you might have seen all of the good things that are going on at River Bluff. I also would like to know what makes you qualified to know how a nursing home should be run. It is very easy to sit in an office and criticize what is going on. I believe some of the statements you made were taken out of context. I have talked to several family members at River Bluff, and they all have good things to say about River Bluff. Regarding Phyllis Schwebke, I am amazed at how she knows each resident and their family. I don’t know how she does it. If she wasn’t a caring administrator, she would not know each resident and how they are doing. You don’t do that by sitting in an office and watching the world go by.

Ella Langhoff is a Rockton resident.

Editor’s note: Diane Bergquist served as admissions coordinator at River Bluff for approximately three years. She worked with both staff and patients and wrote from her perspective as an employee who had first-hand experience.

From the July 27-Aug. 2, 2005, issue

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