Rockford business named in home repair fraud sweep

Twelve Illinois businesses named in Attorney General’s statewide probe

CHICAGO—A Rockford home repair business is one of 12 Illinois businesses targeted by Illinois Attorney General Lisa Madigan in a statewide sweep targeting home repair fraud.

A complaint filed against Classic Decks, 309 N. Church St., alleges failure to complete home repair work.

According to a press release issued Oct. 7 by Madigan’s office, the Attorney General’s office alleges the business violated the Consumer Fraud Act by failing to complete home repair work or return payments for incomplete work, failing to respond to the Illinois Attorney General’s 10-day demand letter, and failing to obey an appearance subpoena issued by the Illinois Attorney General. Madigan’s report also alleges the business violated the Home Repair & Remodeling Act by failing to provide the “Know Your Consumer Rights” pamphlet. Two victims named in the complaint are seeking a total of $3,084.67.

Eleven other businesses in nine Illinois counties throughout the state were also named in the statewide sweep.

Madigan said while Internet fraud and Do Not Call complaints tend to grab headlines, construction and home improvement complaints consistently rank near the top of the annual list of Top 10 consumer complaints the Illinois Attorney General’s office compiles each year. In 2003, the category ranked second, behind telecommunications, with 2,207 complaints.

In September, the National Association of Attorneys General (NAAG) released its list of Top 10 complaints from attorneys general throughout the nation—home repair/construction complaints ranked No. 3.

Madigan’s office has received 1,398 construction/home improvement complaints so far this year.

“Home repair and construction are very common and very costly consumer services, and unfortunately, they attract some scam artists whose main goal is to improve their finances, not their victims’ homes,” Madigan said. “Illinois has consumer protection laws that were written to go after these types of fraudulent contractors. My office uses these laws aggressively and will continue to do so.”

For more information on home repair fraud, contact the Attorney General’s Chicago office at (312) 814-3000, or the Northern Illinois Regional Office in Rockford at 967-3883.

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