The National Funeral Directors Association (NFDA) has awarded the nationally-recognized Certified Preplanning Consultant (CPC) designation to Mike Boland and Brenda K. Perrone of Fitzgerald Funeral Home and Crematory, Rockford. The CPC certification program is considered the standard of excellence in funeral service for individuals who help families plan funerals in advance. To become a Certified Preplanning Consultant, candidates must meet specific program requirements and pass an examination based on a standards manual. CPCs must demonstrate their ongoing professional commitment by fulfilling learning requirements as they renew their certification every four years.
Boland is a lifelong native of the greater northern Illinois region and is a graduate of Freeport Aquin Central Catholic High School. He has been with Fitzgerald since 2005, and his duties include being a funeral assistant on funeral services and a pre-need counselor.
Perrone is a graduate of Mt. Morris High School. After attending Rockford College, she held executive administrative roles at several Rockford corporations: Barber-Colman, Newell-Rubbermaid and JL Clark. Prior to her joining Fitzgerald, Perrone was an IT training analyst and a core team member for key software implementations in Madison, Wis.
NFDA’s Certified Preplanning Consultant program, established in 1996, recognizes qualified, knowledgeable individuals who are committed to provide ethical and caring advance planning services for all families. “Those who have earned the CPC designation have achieved a unique career distinction that is highly valued by families that want to plan meaningful funerals in advance,” said Colleen Murphy Klein, who manages the program.
From the Dec. 7-13, 2011, issue