Fake USPS e-mails target consumers

April 15, 2014
scam

Online Staff Report

A recent e-mail scam is targeting postal customers,  the Better Business Bureau warned Tuesday, April 15.

Online thieves are carrying out the scam by disguising themselves as the U.S. Postal Service (USPS) and sending out bogus e-mails in order to access personal information.

These e-mails claim to be from the USPS and contain information about an attempted or intercepted package delivery or online postage charges.

If opened, the e-mail instructs users to click on a link, open an attachment or print a label. Clicking on the link can activate a virus, which can steal personal information such as usernames, passwords and financial account information.

“These e-mails are very easy to mistake for authorized messages from the USPS,” said Dennis Horton, director of the Rockford Regional Office of the Better Business Bureau. “Clicking on the link can result in identity theft which could cause serious problems for years.”

USPS Corporate Information Security Officer Chuck McGann offers these tips on spotting:

The e-mail text contains poor grammar or spelling errors;

The e-mail states immediate action must be taken or customer could face dire

consequences;

The e-mail requests personal information under the guise of re-confirming

information; and

The e-mail from an “automated message system” states “Click on this link for

details.”

Officials say those who receive suspicious messages that appear to be from the USPS, should delete them. Reports can also be made by reporting the messages at usps.govTo view the official warning posted by the U.S. Postal Service, click here. For more information on scams, visit bbb.org.

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