Individuals receive awards for outstanding service

The Rockford Area Convention & Visitors Bureau (RACVB) continues to recognize people within the region who make it a great day in Rockford. Each month, two awards are given to individuals or businesses that have directly impacted the visitor industry with exceptional customer service.

Local individuals or businesses from around the Rockford region are chosen by RACVB staff or other individuals within the community who nominate them. Nominees are those who provide exceptional customer service within the hospitality industry.

It’s A Great Day in Rockford Service Award” winners for March 2014 were Judy and Dave Bieck, owners of Candle Crest Soy Candles, and Chris Wachowiak, owner of Kryptonite Bar. April 2014 winners were Wired Café and Chad Bryden, director of sales and marketing at Cliffbreakers Riverside Resort.

Area residents are invited to submit nominations. Have you experienced excellent service? Were you impressed by someone going the extra mile? If so, send an e-mail to Andrea Mandala, RACVB marketing and communications manager, at or call (815) 489-1664; or, fill out a nomination form at

From the May 7-13, 2014, issue

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