Online Staff Report
CHICAGO — ComEd is closely monitoring and preparing for winter weather that may affect parts of the ComEd service territory Wednesday evening, Dec. 31. Current forecasts call for rain, snow and wind gusts up to 35 miles per hour, which could lead to wet, heavy snow in some areas Wednesday evening. Snow can cover tree limbs, electric delivery equipment and power lines, and cause power outages. ComEd has proactively increased crew staffing and is readying equipment to respond quickly in the event of outages.
“ComEd has developed a plan and is prepared to have all hands on deck to respond in the event that there are weather-related issues,” said Terence R. Donnelly, executive vice president and chief operating officer, ComEd. “We understand that any time a power outage occurs it is inconvenient, and especially during the holidays when customers have special plans and occasions. The ComEd team is committed to doing everything we can to make sure we are ready to respond to the inclement weather issues and quickly and safely restore power interruptions.”
Public safety is paramount during storms, and ComEd encourages the public to remember to take the following precautions:
• If you encounter a downed power line, immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or access the website at ComEd.com and report the location. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
• Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
• In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment and the perimeter of the work zone may be hazardous.
ComEd urges customers to contact the utility immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report their outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd to stay up to date on the latest ComEd storm restoration information. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report it through the website at ComEd.com. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd has an interactive outage map on its website, which allows customers to find information about the location and size of outages and get estimated power restoration times. Additionally, ComEd has introduced a mobile app for iPhone and Android smart phones that gives customers the ability to report power outages and manage their accounts.
Posted Dec. 26, 2014