Rockford Housing Authority temporally closes offices; staff working remotely

Staff Report

ROCKFORD – All Rockford Housing Authority offices will be closed until further notice in response to the global COVID-19 pandemic.

Effective Monday, March 23, all public meetings and personal contact interactions will be canceled. This includes all internal and external meetings, events, briefings, HQS inspections that are not health and safety-related, work-order services that are not health and safety-related, and resident activities.

RHA CEO Laura Snyder said the organization will use virtual conferencing and other electronic methods to conduct  daily operations.

“Where and when possible, all meetings and interactions such as RHA Board Meetings, New Resident Move-Ins, Re-certifications, and all similar alike contact will be organized as interactive virtual meetings online,” she said. “These virtual meetings will allow you to interact with members of the RHA staff regardless of your location. Using this platform allows the RHA Team to remain productive for the organization while attending the needs of our residents.”

These virtual meetings are part of the RHA’s new work structure and will continue until further notice.

“During this crisis, all management team members and 50% of the front-line RHA team will work remotely from their homes,” Snyder said. “However, we will ensure that the entire RHA Team remains accessible to meet the needs of our residents, contractors, and the community. The Rockford Housing Authority will continue to remain vigilant about the possible spread of this virus through person to person contact.”

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